Reservation Policy

50% of total lodging is due at time of booking, the remaining balance is due at check-in.

Cancellation Policy

  • Winter: 31 days or more notification prior to arrival, deposit will be refunded less a $25 handling fee. Less than 31 days notification prior to arrival, the entire deposit of all nights reserved, including taxes will be non-refundable regardless of reason.
  • Summer & Fall: Cancellations made 48 hours prior to arrival date will receive their deposit back less a $25 handling fee. Cancellations made less than 48 hours prior to arrival will forfeit their deposit of 50% of the total reservation cost.

COVID-19 Refund Policy

We understand this is an uncertain time and committing to your next vacation is more complicated than it was before the COVID-19 pandemic.

We have modified our cancellation policy to accommodate the pandemic. If you are required to cancel your reservation within our 31 day window because of a COVID-19 related issue (positive case in party, travel restrictions or Taos Ski Valley Resort closure) we will offer our guests two options:

  1. Cancel existing reservation for a full refund less a $25 processing fee.
  2. Cancel existing reservation and issue guests a credit for the amount paid to be used for a future reservation within one year without any penalty.

*Please note, we may require documentation of a positive test result and/or travel restrictions to confirm eligibility.

Pets

We are a pet friendly establishment and welcome pets for $20/night per pet (2 pets max).

Other Terms & Conditions

  • We are a 100% non-smoking environment. Any guest found smoking on premises will be charged a $500 cleaning fee. Any damages incurred to rooms or hotel property could result in a fee of $250 or more.
  • Any dropped nights after check-in will be charged in full.
  • Any lost ski locker, room safe, or home rental keys will result in a $25 replacement fee.
Alpine Village Suites
100 Thunderbird Rd.
Taos Ski Valley, NM 87525
Mon - Thurs
9am - 5pm
Fri - Sat
8am - 8pm
Sunday
8am - 5pm
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NM Safe Certified